Crash course: Messaging apps
Mid-2015, banking giant JPMorgan Chase offered to eliminate corporate voicemail for employees who weren’t using it. Nearly two out of three of employees (65%) volunteered to cancel the service.1 What made so many employees agree to work without voicemail?
The biggest factor may have been the popularity of real-time chat tools, which are more popular among Americans today than phone calls or email.2 This popularity has generated dozens of new business-focused apps in recent years. So many, in fact, that it can be hard to know which chat app to use for what purpose—and what kind of tone to take when using each one.
We’ve put together a crash course on how to use some of the most popular business communication tools currently available. Choose how you wish to communicate, and we’ll tell you how.
I want to:
Connect quickly with coworkers in the office
Get instant customer feedback
Help work teams collaborate
Connect out of the office
Connect with potential clients
Keep it simple
There are more real-time business chat options than ever before. If you’re looking for new ways to benefit your business and improve productivity, give one a try—many tools provide free trials. With a few of the tips above, you may soon be tempted to say goodbye to your own company voicemail.
[1] CNBC, JPMorgan cuts the cord on voicemail, 2015.
[2] Gallup, The New Era of Communication Among Americans, November 2014.
used with permission from HP Technology at Work
To learn more, contact us today.
Bryan Antepara: IT Specialist
Bryan Antepara is a leader in Cloud engagements with a demonstrated history of digital transformation of business processes with the user of Microsoft Technologies powered by the team of eMazzanti Technologies engineers.
Bryan has a strong experience working with Office 365 cloud solutions, Business Process, Internet Information Services (IIS), Microsoft Office Suite, Exchange Online, SharePoint Online, and Customer Service.
He has the ability to handle the complexity of moving data in and out of containers and cloud sessions, makes him the perfect candidate to help organizations large and small migrate to new and more efficient platforms. Bryan is a graduate of the University of South Florida and is Microsoft Certification holder.
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