Talk Stories

eCare Cloud Backup is in fashion. It’s the new you!

My job is to manage my law office’s cloud servers here at Justice Freaks.  As a tech geek, I find myself recovering lost files and documents more often than I’d like to admit. However, this task is actually supported by a company called eMazzanti.

During our last reorganization, a lot of people tried to permanently delete important work documents. If you know, you know. I can’t tell you how many calls I got from the partners. Talk about ensuring everything is tickety-boo all the time.

A lot of companies put their faith in software companies to back up their machines, but these companies aren’t making any real promises. We all absolutely adore Microsoft, but even they recommend regularly backing up your data using third-party services.

Now, for those of you who don’t know much about cloud backup, shame on you. Cloud backup is “in” fashion, folks! It’s the new you! It’s like making copies of all your important stuff, and then storing a duplicate copy in a secured location in case your files are lost. And I cannot tell you how often that happens. Take the Betty & Freddie Clothing Store incident.

But first, you need to know that there is a difference between cloud storage and cloud backup.

Cloud storage makes files readily available on your devices. These files are hosted online.

Cloud backup ensures that your files are secure, encrypted, and stored in offsite or local storage. This allows for instant data recovery of any backed-up files in case of any loss or error.

The Upload

Peering through my glass-encased office, I got a glimpse of Melinda coming back from lunch. I held up my hand just at the right moment to get her attention. All of our tech interns are trained stallions, so they have eyes in the back of their heads. It’s no wonder the second my hand returns to my keyboard, she steps into my office.

“How can I help you, Mr. Temple? Were you able to scan and upload all 182 boxes to the F:DRIVE for the Betty & Freddie Clothing Store case that Kerry sent down to us?”

“Yes. 183 boxes,” she cordially corrects.

“Oh?” I look up.

“Yes. They have 183 locations, not 182,” she states confidently.

“May I see the manifest?” I inquire.

“Yes, I placed it here in your tray this morning.” She leans over to pick up the legal folder. Walking around my desk, she opens the folder to the table of contents.

“See, 183,” she points and looks up at me.

“183 it is,” I confirm. “All uploaded,” I repeat.

“All uploaded,” she stares.

“Okay,” I say, changing the subject. “The attorney on this case wants us to send the prosecution the files for store 72 and 73 for discovery. They must be emailed no later than 6 a.m. tomorrow. Can you handle that?” I asked.

“I can,” Melinda said, removing the file and putting it back in the tray.

“Embezzlement trash,” I mumbled. Melinda still stood in my office.

“That’s all,” I tightly smiled.

You see, this was a billion-dollar case for Justice Freaks. The IT team has the same status as lawyers around here, and we are expected to know just as much. This case centered around an alleged embezzlement charge of one of the company’s owners, Betty Capone. Once the prosecution reviewed store 72 and 73, they would realize that they don’t have a case, because these are the company’s two largest stores here in California, and the bank accounts are set up so that any transactions made at any other store are consolidated here. So, if you erase a transaction at any other numbered store, the California store would still have it on the books. Anything to be found would be found there.

5 a.m.

I get to work early, around 5 a.m. the next morning, and there is a commotion going on between Melinda and the junior associate on the case, Kerry. I could see that they were distraught. “Can I help with anything?”

“Um, yes, Mr. Temple,” Melinda said. “I got in early to email the files for store 72 and 73 to the state’s prosecutor, but the files I stored on the F:Drive got deleted somehow by Kerry.”

“Well, did you call eMazzanti? They can pull them from the cloud backup.”

“Oh, jeez, you can do that?” Kerry sounded relieved.

“Yes, the storage on the F:Drive just houses our files, giving us access on demand, but in case of loss, the backup has already created a second copy and stored it offsite. Give them a ring.”

“Now!” Melinda says out of character.

“Sure,” says Kerry.

“They are open 24 hours,” I add.

“Kerry also had all 183 boxes picked up last night by Iron Paper Document Storage after we confirmed the files were online,” Melinda chimed in.

“That’s a bummer,” I replied. “So, you wouldn’t have even been able to re-upload the documents, worst-case scenario. That’s really quite the dilemma,”

Long story short, Melinda contacted eMazzanti, and the files were back in time to meet the 6 a.m. deadline. And I’m happy to tell you this firm won the case.

But without eMazzanti Technologies’ eCare cloud backups, things might have turned out differently.

eCare Cloud Backup is in fashion. It’s certainly the new us!

Gabrielle Taylor

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