You depend on email to send personalized marketing and reach a large number of customers quickly. However, if your emails end up in spam instead of hitting the inbox, you have wasted money and effort. Even more importantly, landing in spam frequently can harm your business reputation.
To ensure that future email marketing campaigns deliver results, learn why your emails end up in spam folders. Then follow a few basic guidelines to help keep you in the inbox and promote customer engagement.
Users hate spam. Consequently, governments and email services have begun to crack down. Spam filters look at not only the structure of the email itself but also the sender identity and previous engagement rates. If your emails keep going to the spam box, one of the following may prove the reason.
Never send unsolicited emails. This means that recipients need to give permission first. Many businesses include an opt in checkbox when users create an account. Additionally, popup forms on a website home page or product page allow potential customers to sign up for emails. Resist the temptation to purchase email lists.
In addition to getting permission before sending emails, make sure every marketing email includes an unsubscribe option. Typically, the unsubscribe link appears in the email footer, but you can also include it in the header, as well. Not only do FTC rules mandate inclusion of an unsubscribe option, but customers expect and appreciate it.
The wording and design of your email plays a critical role in user engagement and can make the difference in avoiding spam filters. Keep in mind these basic best practices:
Take time to regularly clean up your email list. Remove any bounced emails or recipients who have not opened your emails in a long time. Also remove any purchased email addresses or those that are obviously fake.
Proper SPF, DKIM and DMARC authentication provides assurances to recipients that your emails are legitimate. A reputable email delivery service will help you set up and monitor your email authentication to maximize email deliverability.
Emails can play a significant role in your marketing strategy. Choosing the right email tools and services helps to secure your business reputation and get the most out of your email marketing. Contact eMazzanti today to improve email deliverability and email security and never again ask why your emails end up in spam.
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