eMazzanti Technologies | Technology Newsletter | Hoboken, NJ – New York, NY | December 2013

If you’ve researched methods of taking care of your IT needs, you’ve probably come across “managed services” or “managed IT services”. What is it—and do you need it?

“Managed services” can be generally defined as “outsourcing day-to-day management responsibilities […] for improving operations and cutting expenses.”1 When it comes to technology, managed services is, more specifically, the outsourcing of continual monitoring and day-to-day administrative duties of your IT infrastructure.

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Many small to mid-sized organizations are turning to Managed Service Providers (MSPs) to help alleviate some of the strain on their internal IT resources, or take over the management of their network all together.

There are quite a few benefits to partnering with an MSP, from improved reliability to a better understanding of assets, which are all valuable in their own right. These are a few that top the list for most organizations considering some form of Managed IT Services. . .

So, first of all, what is ‘Managed IT Services’?

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Information technology (IT) systems are expected to meet high standards of operation, while offering 24/7 availability, security, and performance. In today’s environment, you have to keep pace with the constant changes in IT, performance demands, and pressure to deliver competitive IT functionality. To meet these challenges, many organizations consider outsourcing their IT activities to be an attractive option.

What is a Managed Services Provider?
A Managed Services Provider (MSP) lets you delegate specific IT operations to them. The MSP is then responsible for monitoring, managing and/or problem resolution for your IT systems and functions.

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Hardly! Outsourcing is as American as Mom and Apple Pie! A lot of people believe that outsourcing is the problem with America’s economy today. For the most part they equate outsourcing with sending jobs overseas (off-shoring). The fact is that outsourcing started long ago when production lines where first formed to manufacture everything from nails for building to autos for driving.

Yes, outsourcing has gotten very sophisticated over the last decade or so. Yes, we are competing on a global scale for jobs, especially in certain sectors. But the fact remains that small businesses can help themselves grow and thrive by outsourcing tasks.

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