“GameWear can benefit in three ways with Problem Steps Recorder. First, it can capture IT problems accurately which helps eMazzanti solve the issue faster. Second, it’s a great tutorial tool. We can quickly create training documents around new features. Third, it’s an effective work monitor for new employee performance feedback, similar to a call center monitoring calls for quality assurance.”
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Carl Mazzanti is the president of eMazzanti Technologies in Hoboken. You engage with vendors…