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March 2008
In this issue:
■ Microsoft Case Studies
■ Virtualization Overview
■ Better Together
■ Mobile Workforce
■ Top Resolutions for 2008
■ What Not to Say
■ Where in the World
■ Using the Web for Hiring
■ Opportunities
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7 Rules for Managing a Mobile Workforce
by Joanna L. Krotz
reprinted with permission from the Microsoft Small Business Center
It’s 10 a.m. Do you know where your employees are?
The ranks of mobile workers are swelling, fueled by the wireless Internet, powerful handheld devices, VPNs (virtual private networks), and WLANs (wireless local area networks).
As many as nine out of every 10 employees now work from locations other than company headquarters, according to Nemertes Research, a New York market researcher that specializes in emerging technologies. In addition, some 40% to 70% of employees work in locations remote from their supervisors.
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Top Resolutions
For 2008
Written by Laura Steward
Time for the annual list of things you must do this year to make sure your technology and business will run smoothly and successfully and have minimal unplanned downtime. You will see some familiar items on the list and hopefully you have already done them!
So without further ado! My top resolutions for 2008!
1. I will run or hire someone to run routine maintenance on my desktops and server, including Windows Updates to make sure they are running properly.
2. I will eliminate internal only backup and switch to a system that becomes my server in the event of a failure and also takes my data offsite.
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eMazzanti Technologies Presents Case Studies and Product Integrations for the Microsoft Windows Server 2008 Launch  Hoboken, NJ, USA March 26, 2008 — eMazzanti Technologies, Technology Strategies for Business Growth, today announces its inclusion in case studies for Microsoft’s newly released Windows Server 2008. At Microsoft’s latest product launch, eMazzanti Technologies features customer case studies focused on solutions built on the Microsoft Windows Server 2008 platform. Included in these case studies are remote access solutions implemented for The Original SoupMan, Dewey Pegno & Kramarsky, Litzky Public Relations, and Server Core upgrades and Virtualization for Bergen County Camera.
 “eMazzanti Technologies has a wealth of experience building out systems for business, said Jennifer Mazzanti, President of eMazzanti Technologies. “By working closely with Microsoft, we assure our customers that eMazzanti is adding maximum value to their Microsoft investment today and in the future.”
These joint Microsoft Case studies are available for download off of eMazzanti Technologies and Microsoft’s home page. Titles for the case studies range from, Boutique Law Firm Boosts Productivity and Bottom Line with Remote Desktop Access Solution to SoupMan Finds a Key Ingredient for Business Growth.
Continue for more info and to view the case studies |
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Virtualization Overview
by Jane Cage, COO, HTS
 We live in a world that constantly forces us to “do more with less”. Employees are expected to be more efficient. Multi-function devices are becoming the standard on many desktops. We multi-task by answering email, talking on the phone and reviewing a spreadsheet – all at the same time.
We shouldn’t be surprised then that IT departments are asking the same of their fileservers. When server utilization gets measured, we find that many servers have much more capacity than they actually use for the majority of the time. With so much excess capacity – why not run more than one server on a single machine? That’s what virtualization is all about — one physical machine running more than one server operating system.
Virtualization is a “hot” technology right now and here are some of the reasons why.
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Windows Vista and the 2007 Office System
–Better Together The first time you see the 2007 Microsoft Office release running on the Windows Vista operating system with the Windows Aero user experience, you’ll notice a difference. And what you see on the surface is just the beginning. Microsoft conducted extensive research to find ways to make it quicker, easier, safer, and more fun to get your work done. From more search options and enhanced file browsing to great visual cues for finding what you need, you’ll find a lot of changes — for the better — in how you work every day. Watch this demo to see how the 2007 Office system and Windows Vista perform together to improve your work experience. |
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10 Things Never to Say on a Business Call
by Joanna L. Krotz
reprinted with permission from the Microsoft Small Business Center It’s the 21st century. Do you know how your employees answer the phone? Good phone manners have always been important, of course. Yet too few companies make any effort to train employees in phone etiquette, says Nancy Friedman, president and founder of the Telephone Doctor, a St. Louis-based customer service training company. The result is often lost business, irate customers and squandered opportunities, she says.
Two decades ago, Friedman and her husband Dick founded their company after Friedman suffered some particularly bad (and clearly inspirational) service from an insurance company. Friedman says she’s still amazed at the number of corporations, small businesses and even call centers that ignore basic phone courtesies.
The No. 1 complaint from business professionals and consumers alike, according to Telephone Doctor surveys, is being put on hold. “Always ask, ‘Are you able to hold?'” Friedman advises. “Putting people on hold without asking permission is a no-no.”
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Where in the World
is {e}Mazzanti?
Throughout the years,
patrons of eMazzanti
have sent us pictures of
their travels while
sporting eMazzanti gear.
Submit a photo of your
own via email
[email protected].
Should be we use your
picture, you will receive a
thank you package and
be entered into our
annual drawing.
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 Using the Web
for Hiring: 6 tips
By Kim Komando
Reprinted with permission from Microsoft Small Business Center If you’ve been in business for any length of time, you’ve done the painful hiring dance. I sometimes refer to it as, “The revolving door policy.”
I’ve hired some good ones and some bad ones. I’ve used newspapers, college Web sites and the job sites on the Internet. Recently, I’ve had a stroke of good luck. Or is it that I am getting better at it?
I’ve learned some lessons, which I am offering here in the hopes that you may be able to apply them. Life is painful enough without hiring the wrong person.
So here are my “6 rules for minimizing hiring grief by using the Web.” </span rel=”nofollow”> |
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Opportunities at
{e}Mazzanti
eMazzanti seeks bright
minds to join the team.
Refer a Network
Engineer to
www.emazzanti.net/jobs
and be eligible for a
shopping spree at
eMazzanti’s online store,
www.emazzanti.net/store.
Qualifying applicants
must receive full time
employment and have
referenced the referring
friend on the original
application in order for the
referrer to be eligible for
the annual drawing.
Shopping spree is limited
to $1,000 in merchandise.
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