October 2010

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October
2010
In this issue:



eMazzanti Technologies Nabs Spot on INC 5000’s 2010 List


Customer Testimonials


Compliment Your Customers


Hiring? 6 Interview Questions You Need To
Ask


15 Customer Service No-Nos


5 Red Flags of Resistance


Support Consultant Submits HR Leadership Entry


Top 7 Tips for Reducing Workplace Negativity

Opportunities

www.emazzanti.net

UPCOMING VIRTUAL EVENTS

Demystifying Cyber Security for SMBs

sb-cyber-security-master-class

The continually changing threat landscape requires us to update best practices and add new concepts to keep your organization safe.

SESSION 4: Cyber Security Strategy
Watch On-Demand

SESSION 5: Cyber Insurance & MFA
Watch On-Demand

SESSION 6: Threat Detection | JAN. 15

Microsoft Copilot
Master Class Workshop

sb-microsoft-copilot-master-class

eMazzanti will host 60-minute Master Classes, that speak to how AI can help your business streamline and grow.

In each session, you will have Artificial Intelligence and Automation explained, view a live demo of Copilot, and see it live in action in a dynamic format.

RESOURCES

Cyber Security Awareness Hub

sb-Cyber-Security-Awareness-Hub

Cyber Security Awareness Kit, designed to be delivered to your team in bitesize chunks.

We are sharing the resources and highlighting services your organization needs, covering everything from multifactor authentication to software updates, showing your users just how easy it is to improve their security posture.

Resource Library

sb-resource-library

Insights to help you do what you do better, faster and more profitably.

> Tips to Stay Protected Against Phishing Attacks

> Understanding Ransomware 

> The 6 Known Wi-Fi Threat Categories Targeting Your Business and How to Defend Against Them

> Practical Advice for Avoiding Phishing Emails

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